your data

privacy policy.

How we collect, use, and protect your personal information.

Last updated: 22 May 2026

what we collect.

When you visit sproote.co.uk or make a purchase, we collect:

device information.

Your IP address, browser type, operating system, time zone, and pages you view. This is collected via cookies and analytics tools to help us improve your experience.

order information.

Your name, billing and shipping address, email, phone number, and payment details when you place an order. Payment details are processed securely by Shopify and never stored by us directly.

marketing preferences.

If you subscribe to our emails, we store your email address and any preferences you've set.

how we use it.

We use your information to:

• Fulfil your orders (processing payments, arranging shipping, sending confirmations)
• Communicate with you about your order or subscription
• Send marketing emails (only if you've opted in)
• Detect and prevent fraud
• Improve our website and product range

who we share it with.

We share data only with the services that help us run Sproote:

• Shopify (our e-commerce platform)
• Our courier partners (for fulfilment and delivery)
• Klaviyo (for email marketing)
• Google Analytics (for site usage data)

We never sell your data to third parties. Full stop.

your rights.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request corrections to your data
• Request deletion of your data
• Opt out of marketing emails at any time

To exercise any of these rights, email info@sproote.co.uk.

cookies.

We use essential cookies to keep the site running and analytics cookies to understand how visitors use it. You can disable cookies in your browser settings, though some site functionality may be affected.

contact.

Questions about your data? Email info@sproote.co.uk and we'll respond within 24 hours.