frequently asked questions.

We craft small-batch, high-strength botanical extracts here in the UK — with nothing else added. No fillers, no binders, no proprietary blends. Just the plant, in a vegetable cellulose capsule. Every batch is third-party lab tested for purity and potency, and our soursop is sourced from single-origin ethical farms in the Caribbean.

Most customers notice a shift within 2-3 weeks of daily use. Plant-based supplements work by supporting your body's natural processes over time — not by overriding them. Stick with it for at least 8 weeks for the full benefit. Many of our long-term customers tell us they only realised how much it was helping when they ran out.

Yes. Sproote is made from food-grade botanical extracts with no artificial additives, fillers, or stimulants. That said, if you're pregnant, breastfeeding, taking prescription medication, or managing a health condition, we recommend speaking with your GP before starting any new supplement.

For most people, yes — Sproote is a clean botanical extract that pairs well with other plant-based supplements. If you're on prescription medication, please check with your GP first. We're happy to provide ingredient details for your doctor if needed.

UK orders are dispatched within 1-2 working days and typically arrive within 2-4 working days. You'll receive a tracking link as soon as your order ships.

Currently we only ship within the UK. International shipping is coming soon — join our mailing list to be notified when we launch.

Shipping is always free on Subscribe & Save orders. For one-time purchases, shipping is free on orders over £25, or £2.99 on orders under £25.

Our courier will leave a card or attempt redelivery. You can also reschedule delivery or arrange a safe place via the tracking link in your confirmation email. Subscriptions can be paused or rescheduled anytime in your account.

You save 20% on every order, plus you receive a free Sproote Wellness Guide on signup and a free pouch of our other product on month 3. Skip, pause, or cancel anytime — no contracts, no awkward conversations.

Yes. You're in full control. Skip a month, change the delivery date, or cancel entirely with one click in your account. No phone calls, no retention pressure.

We offer a 30-day commitment guarantee. If you've taken Sproote daily for 30 days and felt no benefit, contact us — we'll arrange a return and refund. The 30-day window matters: it gives your body the time it needs to actually feel a difference. The guarantee applies to one refund per customer and is subject to our return conditions — see our Shipping & Returns page for full details.

Email info@sproote.co.uk within 30 days of receiving your order with your order number, photos of the pouch, and the reason for return. We'll respond within 24 hours with instructions and a return address. All returns require the product to be sent back before a refund is issued. See our Shipping & Returns page for the full process.