Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain details about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also gather information about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected data as “Device Information.”

We collect Device Information using:

• Cookies – data files placed on your device, often including a unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.

• Log files – which track actions on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels – electronic files that record how you browse the Site.

When you make (or attempt to make) a purchase, we collect certain details from you, including your name, billing and shipping addresses, payment information, email address, and phone number. We refer to this as “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

• Fulfil orders placed through the Site (processing payments, arranging shipping, providing invoices/confirmations).

• Communicate with you.

• Screen for potential risk or fraud.

• Provide you with product or service information in line with your preferences.

We use Device Information to:

• Screen for potential risk and fraud (particularly via IP addresses).

• Improve and optimise our Site (e.g., analysing browsing behaviour and assessing marketing campaign performance).

Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services:

• Shopify powers our online store. Learn how Shopify handles your information here: Shopify Privacy.

• Google Analytics helps us understand how customers use the Site. Learn more here: Google Privacy. You can opt out here: Google Opt-Out.

We may also share your Personal Information to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.

You can opt out of targeted advertising here:

• Facebook

• Google

• Bing

You can also opt out of many services via the Digital Advertising Alliance.

Do Not Track

Please note: we do not change our Site’s data collection or use practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details below.

We process your information to fulfil contracts (e.g., processing orders) or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.