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Q: What is your company's shipping policy?
A: We offer free shipping on all orders within the UK and aim to deliver within 1-3 business days.


Q: Where do you source your products from?
A: Our products are sourced from trusted suppliers within the UK and internationally, allowing us to bring you the best selection of products.


Q: Do you have a physical store location?
A: Currently, we only operate online, making it easier to bring our products directly to your doorstep.


Q: Can I return or exchange a product?
A: Yes, we offer a 14-day return or exchange policy on all of our products. Please see our Shipping & Return Policy for full details.


Q: How can I contact customer support?
A: You can reach out via our Contact Page or email us directly at sproote@yahoo.com Our customer support team is available Monday to Friday, 9am – 5pm GMT.


Q: Are your products authentic and of high quality?
A: Absolutely! We pride ourselves on offering only authentic, high-quality products. Every item is carefully sourced from trusted suppliers to ensure your complete satisfaction.